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Restore a backup and verify it
Docs for
Overview
Getting started
What is Bitfocus Buttons?
Install Buttons and get started
Manage your Buttons license
Activate Buttons offline
Find your way around Buttons
Create your first backup
Add an ATEM connection
Choose a control method
Choose an installation path
Install Buttons on Debian or Ubuntu
Understand HA clustering
Kubernetes HA
Update or remove Buttons
Positions
Understand positions
Create a position
Add controls and sections to a position
Create your first button
Use a connection's presets
Build more capable button actions
Add more feedback to a button
Organize controls in a section
Shift Section
Organize controls with a Folder Section
Add a Popover Section
Build and reuse a Shared Section
Build a Router Section
Understand Custom Routers
Custom Router panel
Surfaces
Surface compatibility
Add and attach a surface
Device orientation
Connections
Update a connection's module safely
Monitor and troubleshoot a connection
Router integrations
VideoHub and AJA KUMO
Utah Scientific BPS
Generic SW-P-08
Nevion VideoIPath
Arkona BLADE//runner
Routing
Physical routing
Configure ports and labels
Take a physical route
Understand route status
Topology graph
Routing Presets
Get started with virtual routing
Configure Nested Shapes
Reverse routing
Tielines
Routing Projects
Routing settings
Troubleshoot a route
Tally
Understand the Tally system
Send ATEM tally and labels to a UMD
Interpret Active Tally state
TSL/UMD connections
Diagnose tally problems
NMOS
Understand NMOS in Buttons
Connect Buttons to an NMOS Registry
Built-in Registry Server
Configure NMOS connections
Discover and adopt
Browse the NMOS inventory
Manage NMOS multicast addresses
Diagnose NMOS problems
Understand Cuelists
Build a Cuelist
Read and advance a running Cuelist
Control a Cuelist from a Position
Workflows
Understand workflows
Build your first workflow
Reuse a group of workflow nodes safely
Troubleshoot a workflow
Recipes
Sequence a timed automation
Call an HTTP endpoint from a workflow
REST endpoint
Use variables
Understand variable scope
Understand nested variables
Update expressions for v1.8
Plan and use Tags
Access
Create and manage users
Create roles and assign permissions
Grant access to specific resources
Show different controls by role
Sessions
Set up PIN and NFC sign-in
SSO
Get started with SSO
Connect a generic OIDC provider
Connect LDAP or Active Directory
Map identity claims to roles
Secure a Buttons deployment
Integrations
External control
Connect to Bitfocus Listener
USB Relay
Install USB Relay on Windows
Install USB Relay on macOS
Install USB Relay on Linux
Install USB Relay on a Raspberry Pi
Get started with the Control API
Secure and monitor the Control API
Control API reference
API reference
Administration
Enable and manage installable features
Services and health
Configure and monitor scheduled backups
Restore a backup and verify it
Export or import Buttons configuration
Store and rotate connection secrets
Replace the HTTPS certificate
HA backup and recovery
Settings
Collect support information
Reference
Glossary
Button Inspector reference
Network ports reference
Expressions
Internal actions reference
Routing Presets panel reference
Startup configuration reference
Workflow nodes
Connection workflow nodes
Workflow workflow nodes
Internal workflow nodes
Position workflow nodes
API workflow nodes
Utility workflow nodes

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You are viewing documentation for Buttons 1.8.See the docs for Buttons 1.6
Buttons/Administration/Restore a backup and verify it

Restore a backup and verify it

Restoring a backup gives you a safe way back to a known-good configuration. If something goes wrong partway through, Buttons automatically returns to what you had before, so a restore attempt can't leave your install half-changed. This page covers restoring a backup, confirming it actually worked, and what to do if it doesn't.

Before you begin#

  • A backup file already listed under Settings → Backups → Previous Backups. If you don't have one yet, see Create your first backup.
  • A maintenance window: restoring replaces all current configuration and restarts the Buttons server. Everyone connected (operators, other admins, active positions) is disconnected while it restarts.

How a restore works#

When you confirm a restore, Buttons doesn't overwrite your current configuration directly. It builds the restored configuration in a separate, temporary copy first, leaving your current configuration untouched while that happens. Only once that copy is complete does Buttons switch over to it, and at that point, your previous configuration isn't deleted, it's kept as an internal backup rather than being surfaced anywhere in the interface.
If anything fails while building the temporary copy (a corrupt file, an interrupted upload, a version mismatch), Buttons discards the incomplete copy and your original configuration is never touched. There's no manual rollback step to remember; the failure simply leaves you where you started.
This protects you from a failed restore, but not from a successful one you didn't want. If you're not sure the backup you're about to restore is the right one, create a fresh backup of your current configuration first: that's the only way back to it once a restore completes.

Example: rolling back after a bad change#

A configuration change or update didn't go the way you expected, and you want to return to the last known-good state before the change.
  1. Open Settings → Backups and find the backup you want under Previous Backups for the rule that created it.
  2. Select the restore icon on that file. The Import backup dialog shows what you're about to restore: Buttons version (with a beta tag if applicable), Exported date, and whether it Includes secrets: confirm this is the backup you meant before continuing.
  3. Select Import. Buttons prepares the restored configuration, then restarts: the dialog reads "Waiting for server to restart…", then "Server restarting, waiting for it to come back online…". Anyone else connected at the time sees "System is restarting…" and reloads automatically once the server is back.
  4. When Buttons comes back, work through the verification checklist below before returning the install to service.

Verify the restore before returning to service#

Check that what came back matches what you expected to restore, not just that Buttons is running again:
  • Auth → Users: the expected accounts are present, with the roles you expect.
  • Connect → Connection: every connection you expect is listed and reaches its normal status (not stuck reconnecting).
  • Position: your positions are present with their expected controls, not empty or missing sections.
  • Routing: routes and routing rules match what you expected to restore, particularly any that were the reason for the restore.
If the backup was created with secrets excluded, connections that need credentials come back without them: you'll need to re-enter those before the connections can work again.

If you get stuck#

What you see
What to try
The restart phase shows "Something went wrong. Please refresh the page manually."
Refresh the page. The restore itself either completed or was rolled back automatically before the failure: the verification checklist above tells you which.
The Import backup dialog shows an error instead of restarting.
The restore didn't start: your current configuration is untouched. Check the error message for the reason before trying again: a backup made by a newer Buttons version than the one you're restoring into, for example, shows "Configuration file is newer than the current running version of Buttons."
The restore completed, but something you needed is missing or wrong.
A completed restore isn't reversible from the interface: restore a different backup, or the fresh backup of your prior state if you made one first.

Where to go next#

  • Create your first backup, if you need to establish a new known-good backup after restoring.
  • Update or remove Buttons, for how updating relates to (and differs from) restoring a backup.

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