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Manage your Buttons license
Docs for
Overview
Getting started
What is Bitfocus Buttons?
Install Buttons and get started
Manage your Buttons license
Activate Buttons offline
Find your way around Buttons
Create your first backup
Add an ATEM connection
Choose a control method
Choose an installation path
Install Buttons on Debian or Ubuntu
Understand HA clustering
Kubernetes HA
Update or remove Buttons
Positions
Understand positions
Create a position
Add controls and sections to a position
Create your first button
Use a connection's presets
Build more capable button actions
Add more feedback to a button
Organize controls in a section
Shift Section
Organize controls with a Folder Section
Add a Popover Section
Build and reuse a Shared Section
Build a Router Section
Understand Custom Routers
Custom Router panel
Surfaces
Surface compatibility
Add and attach a surface
Device orientation
Connections
Update a connection's module safely
Monitor and troubleshoot a connection
Router integrations
VideoHub and AJA KUMO
Utah Scientific BPS
Generic SW-P-08
Nevion VideoIPath
Arkona BLADE//runner
Routing
Physical routing
Configure ports and labels
Take a physical route
Understand route status
Topology graph
Routing Presets
Get started with virtual routing
Configure Nested Shapes
Reverse routing
Tielines
Routing Projects
Routing settings
Troubleshoot a route
Tally
Understand the Tally system
Send ATEM tally and labels to a UMD
Interpret Active Tally state
TSL/UMD connections
Diagnose tally problems
NMOS
Understand NMOS in Buttons
Connect Buttons to an NMOS Registry
Built-in Registry Server
Configure NMOS connections
Discover and adopt
Browse the NMOS inventory
Manage NMOS multicast addresses
Diagnose NMOS problems
Understand Cuelists
Build a Cuelist
Read and advance a running Cuelist
Control a Cuelist from a Position
Workflows
Understand workflows
Build your first workflow
Reuse a group of workflow nodes safely
Troubleshoot a workflow
Recipes
Sequence a timed automation
Call an HTTP endpoint from a workflow
REST endpoint
Use variables
Understand variable scope
Understand nested variables
Update expressions for v1.8
Plan and use Tags
Access
Create and manage users
Create roles and assign permissions
Grant access to specific resources
Show different controls by role
Sessions
Set up PIN and NFC sign-in
SSO
Get started with SSO
Connect a generic OIDC provider
Connect LDAP or Active Directory
Map identity claims to roles
Secure a Buttons deployment
Integrations
External control
Connect to Bitfocus Listener
USB Relay
Install USB Relay on Windows
Install USB Relay on macOS
Install USB Relay on Linux
Install USB Relay on a Raspberry Pi
Get started with the Control API
Secure and monitor the Control API
Control API reference
API reference
Administration
Enable and manage installable features
Services and health
Configure and monitor scheduled backups
Restore a backup and verify it
Export or import Buttons configuration
Store and rotate connection secrets
Replace the HTTPS certificate
HA backup and recovery
Settings
Collect support information
Reference
Glossary
Button Inspector reference
Network ports reference
Expressions
Internal actions reference
Routing Presets panel reference
Startup configuration reference
Workflow nodes
Connection workflow nodes
Workflow workflow nodes
Internal workflow nodes
Position workflow nodes
API workflow nodes
Utility workflow nodes

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You are viewing documentation for Buttons 1.8.See the docs for Buttons 1.6
Buttons/Getting started/Manage your Buttons license

Manage your Buttons license

Buttons lets you move a license between machines as your hardware changes: assign it where it's needed, release it when it's not, and get it back in one click if a machine's local setup ever gets reset. This page covers assigning a license to a machine, moving one between machines, recovering a license after a reset, and what to do if a licensed machine is gone for good.

Before you begin#

  • A Bitfocus account that owns an available license seat. Purchase or manage seats at the Bitfocus user portal.
  • Access to Settings → License on the machine you're licensing.

Assign a license to this machine#

  1. Open Settings → License and select Sign in, using the Bitfocus account that owns the license.
  1. Under Assigned Licenses, each of your available licenses shows its seat count, renewal date, and validity window. Select Assign on the one you want.
  1. Assigning doesn't apply immediately: it stages the change and opens a preview showing the resulting surface count for this machine. Review it, then select Confirm.
The license is now active on this machine.

Example: moving a license to a new machine#

A machine is being replaced, and its license needs to move to the new one instead of sitting on hardware that's being retired.
  1. On the old machine, open Settings → License, sign in, and select Release License on the license you want to free up.
  1. This is also staged rather than immediate. If the old machine has more surfaces attached than the license would allow after release, Confirm stays disabled and Buttons tells you how many surfaces to disable first: release those surfaces' connections before continuing.
  1. Select Confirm to release the license back to your account's pool.
  1. On the new machine, follow Assign a license to this machine above using the same license.

Recover a license after a reset#

If a machine's local database was wiped or Buttons was reinstalled, your account may still hold that machine's license assignment even though the machine no longer shows it as active.
  1. Open Settings → License and sign in with the account that holds the license.
  2. If your account has a license assigned to this machine that isn't installed locally, a banner appears telling you how many licenses are in that state.
  3. Select Recover to reapply them without releasing and reassigning from scratch.

If the machine is gone#

If a licensed machine is broken or lost and you can't sign in to release it yourself, email support@bitfocus.io (or open a support request) from the address associated with the Bitfocus account that holds the license, and include the machine's hostname. Support can return the license to your account's pool from their side.

If you get stuck#

What you see
What to try
Confirm stays disabled after selecting Release.
The machine has more surfaces attached than the remaining license allows. Disconnect or disable enough surfaces first, then try again.
A license row shows a lock icon instead of an action.
The license is owned by a different Bitfocus account than the one you're signed in with. Sign in with the account that owns it.
You're not sure whether a machine already has a license, or expected one to still be there.
Check Settings → License: if there's no active Current Base License, sign in with the account that should hold it and look for a recovery banner before assigning a new one.

Where to go next#

  • Activate Buttons offline, if the machine doesn't have internet access.

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