Bitfocus AS
logo
logo
Bitfocus AS
logo
logo
Sign upSign in

Loading...

Bitfocus

Subscribe to our newsletter

The latest news, articles, and resources, sent to your inbox.

FacebookInstagramGitHubYouTubeLinkedIn

Products

  • Buttons
  • Companion

Integrations

  • Supported Devices
  • Developer Community
  • Connection Development

Support

  • Support Overview
  • Documentation
  • Video Tutorials
  • Community Forum

Sales

  • Resellers & Integrators
  • Buttons Pricing

Updates

  • Case Studies
  • Events & Trade Shows
  • Press Releases
  • Product Updates
  • Webinars

Legal

  • Legal Overview
  • Privacy Policy
  • Buttons EULA
  • Terms & Cookie Policy

Company

  • About us
  • Press kit
  • Careers

© 2026 Bitfocus AS. All rights reserved.

Update or remove Buttons
Docs for
Overview
Getting started
What is Bitfocus Buttons?
Install Buttons and get started
Manage your Buttons license
Activate Buttons offline
Find your way around Buttons
Create your first backup
Add an ATEM connection
Choose a control method
Choose an installation path
Install Buttons on Debian or Ubuntu
Understand HA clustering
Kubernetes HA
Update or remove Buttons
Positions
Understand positions
Create a position
Add controls and sections to a position
Create your first button
Use a connection's presets
Build more capable button actions
Add more feedback to a button
Organize controls in a section
Shift Section
Organize controls with a Folder Section
Add a Popover Section
Build and reuse a Shared Section
Build a Router Section
Understand Custom Routers
Custom Router panel
Surfaces
Surface compatibility
Add and attach a surface
Device orientation
Connections
Update a connection's module safely
Monitor and troubleshoot a connection
Router integrations
VideoHub and AJA KUMO
Utah Scientific BPS
Generic SW-P-08
Nevion VideoIPath
Arkona BLADE//runner
Routing
Physical routing
Configure ports and labels
Take a physical route
Understand route status
Topology graph
Routing Presets
Get started with virtual routing
Configure Nested Shapes
Reverse routing
Tielines
Routing Projects
Routing settings
Troubleshoot a route
Tally
Understand the Tally system
Send ATEM tally and labels to a UMD
Interpret Active Tally state
TSL/UMD connections
Diagnose tally problems
NMOS
Understand NMOS in Buttons
Connect Buttons to an NMOS Registry
Built-in Registry Server
Configure NMOS connections
Discover and adopt
Browse the NMOS inventory
Manage NMOS multicast addresses
Diagnose NMOS problems
Understand Cuelists
Build a Cuelist
Read and advance a running Cuelist
Control a Cuelist from a Position
Workflows
Understand workflows
Build your first workflow
Reuse a group of workflow nodes safely
Troubleshoot a workflow
Recipes
Sequence a timed automation
Call an HTTP endpoint from a workflow
REST endpoint
Use variables
Understand variable scope
Understand nested variables
Update expressions for v1.8
Plan and use Tags
Access
Create and manage users
Create roles and assign permissions
Grant access to specific resources
Show different controls by role
Sessions
Set up PIN and NFC sign-in
SSO
Get started with SSO
Connect a generic OIDC provider
Connect LDAP or Active Directory
Map identity claims to roles
Secure a Buttons deployment
Integrations
External control
Connect to Bitfocus Listener
USB Relay
Install USB Relay on Windows
Install USB Relay on macOS
Install USB Relay on Linux
Install USB Relay on a Raspberry Pi
Get started with the Control API
Secure and monitor the Control API
Control API reference
API reference
Administration
Enable and manage installable features
Services and health
Configure and monitor scheduled backups
Restore a backup and verify it
Export or import Buttons configuration
Store and rotate connection secrets
Replace the HTTPS certificate
HA backup and recovery
Settings
Collect support information
Reference
Glossary
Button Inspector reference
Network ports reference
Expressions
Internal actions reference
Routing Presets panel reference
Startup configuration reference
Workflow nodes
Connection workflow nodes
Workflow workflow nodes
Internal workflow nodes
Position workflow nodes
API workflow nodes
Utility workflow nodes

Loading...

Previous
← Kubernetes HA
Next
Positions →
Contact support →
You are viewing documentation for Buttons 1.8.See the docs for Buttons 1.6
Buttons/Installation/Update or remove Buttons

Update or remove Buttons

Updating and removing Buttons work differently enough across Windows, macOS, and Linux that it's worth understanding each before you do either. There's no auto-update on any platform: every update is a manual reinstall or re-extraction.

Before you begin#

  • Know which platform you're on: the update and removal mechanics genuinely differ, not just cosmetically.
  • Quit Buttons normally before updating or uninstalling. On Windows in particular, this matters more than it might seem: see below.

How updates actually work#

There's no self-update mechanism: Buttons only checks for and displays a notice that a new version exists; it never downloads or installs anything for you. Updating means running the new installer (Windows/macOS) or extracting the new release over a fresh location (Linux) yourself.
Every version stores its configuration in its own separate, version-named database. The practical effect: the first time you run a new version (even a small update) it detects that its own database doesn't exist yet and offers you a choice: import a copy of an earlier version's configuration, or start with an empty one. Importing makes a copy for the new version; it does not modify or touch the version you're upgrading from. This is a real, explicit choice you make, not something that happens silently in the background.

Note

You can't import a configuration from a version newer than the one you're currently running; that option is unavailable in the picker.

Update or remove on Windows#

Buttons ships a full installer and uninstaller (NSIS-based) on Windows.
  • Updating: run the new installer over the existing installation.
  • Uninstalling: use the uninstaller from Add or remove programs. It removes the application files, shortcuts, and the firewall rules the installer added, but it does not remove your data. Your configuration and database live in a separate location the uninstaller never touches, so removing Buttons this way doesn't delete your existing configuration.

Warning

The Windows uninstaller stops Buttons by force-terminating it directly, not by asking it to shut down gracefully. Always quit Buttons normally yourself (from its own interface) before running the uninstaller or a new installer over an existing install, rather than relying on the uninstaller to close it cleanly for you.

As a safety net for when that doesn't happen, the installer itself also stops any leftover PostgreSQL, Redis, or Garnet process it finds still running from a previous install, once you've confirmed the install and before files are copied. It only targets processes running from the previous or destination install path, not an unrelated system-wide PostgreSQL or Redis you might have installed separately.
If some files can't be removed immediately (for example, because they're still in use), the uninstaller tells you a restart is needed to finish removing them: this is expected, not a failure.

Update or remove on macOS#

Buttons ships a signed, notarized .pkg installer on macOS, but there's no uninstaller at all.
  • Updating: run the new .pkg installer. If Buttons is currently running, the installer detects this and prompts you to quit it before continuing; quit it yourself from the app rather than waiting on the prompt to force anything.
  • Uninstalling: remove Bitfocus Buttons from your Applications folder manually. If you also want to remove your configuration and database, delete the app's folder under your user Library's Application Support directory as well; the installer leaves this decision entirely to you, since nothing automates it.

Update or remove on Linux#

There's no installer or uninstaller on Linux at all: Buttons ships as a plain archive you extract yourself, as covered in Install Buttons on Debian or Ubuntu.
  • Updating: extract the new release, following the same setup steps as a fresh install. Stop the running service first (sudo systemctl stop bitfocus-buttons if you set it up as a service) before replacing the files.
  • Uninstalling: stop and remove the systemd service if you configured one, then delete the extracted directory yourself. Nothing does this for you automatically.

Where your data actually lives#

Your database, configuration, modules, and logs live in a separate location from the application files on every platform: this is why updating or uninstalling doesn't wipe your configuration by default. The exact location differs per OS; if you need to find it directly (for backup, inspection, or manual cleanup), check your platform's application-data conventions rather than looking inside the folder where Buttons itself is installed.

Rollback#

There's no formal "roll back to the previous version" button. In practice, though, reinstalling an older version's installer isn't blocked, and since each version's database is a separate, untouched copy, reinstalling an older version can reconnect you to that version's own still-intact configuration, as long as you haven't since imported it into something newer. Treat this as a useful fact about how versioning works, not a guaranteed or officially supported rollback feature. For a real, deliberate way back to a known-good state, use Restore a backup and verify it instead.

If you get stuck#

What you see
What to try
A new version's first launch asks you to pick a configuration to import.
This is expected: pick the version you want to bring forward, or start empty. Importing copies the data; it doesn't touch the source version.
You can't import from a specific older version.
You can only import from versions older than the one you're currently running, never newer.
Buttons was left running when you uninstalled or updated on Windows.
Quit it yourself first next time: the Windows uninstaller stops it forcibly rather than gracefully, which can be avoided entirely by closing Buttons normally beforehand.
You uninstalled Buttons on Windows but it still shows past configuration when reinstalled.
Expected: uninstalling on Windows never removes your data directory. Remove it yourself if you actually want a clean slate.
You want to fully remove Buttons and its data on macOS.
There's no uninstaller: delete the app from Applications, and separately delete its Application Support folder if you want your data gone too.
You're reinstalling on Linux and want a truly clean start.
Delete the old extracted directory (and its data location) yourself before extracting the new release: nothing automates this.
A Linux update seems to conflict with a system-wide PostgreSQL or Redis.
Buttons runs its own PostgreSQL and Redis instances: make sure any system-wide services of the same kind are disabled, exactly as during initial setup.

Where to go next#

  • Choose an installation path
  • Restore a backup and verify it
  • Configure and monitor scheduled backups

Was this helpful?

Was this helpful?

0 of 0 users found this page helpful